The hotel offers amenities for your comfortable stay and unforgettable experiences
Fresh and Clean
“Upon entering my room, I was greeted by a good clean scent that instantly made me feel at home.” view full review
Helpful Directions
“The lobby provided a portable water dispenser, which was a refreshing touch, especially when I needed a sip after my journey.” view full review
Well-Maintained
“The bathroom was well-cleaned, ensuring a comfortable and hygienic experience during my stay.” view full review
Convenient Amenities
“The hotel's self-catering facilities met my needs perfectly, allowing for a more personalized stay.” view full review
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Security
Elevator
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Services
Paid airport shuttle
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Indoor swimming pool
Sun loungers
Garden area
Jacuzzi
Room features
Air conditioning
Heating
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
4495 28Th Street Se,
Grand Rapids,
Michigan,
United States of America,
49512,
Michigan
Map view
4495 28Th Street Se,
Grand Rapids,
Michigan,
United States of America,
49512,
Michigan
City landmarks
2978 28th St SE
Catch Air Grand Rapids
2.0
mi
Kentwood Towne Center Mall
2100 ft
Orbit Room
1.1
mi
Patterson Ice Center
2100 ft
Church
Saint Nicholas Antiochian Orthodox Church
4200 ft
Church
East Paris Christian Reformed Church
4200 ft
Northwood University
4600 ft
Church
CrossWay Community an Evangelical Free Church
1.1
mi
Black Swan Galleries
1.1
mi
First Free Church
1.1
mi
Mall
The Shops at Centerpoint
1.1
mi
Forest Hills Fine Arts Center
1.7
mi
Church of the Servant Christian Reformed Church
1.3
mi
Church
Church of the Servant
1.3
mi
Spring Arbor University
1.4
mi
Nature reserve
Ecosystem Preserve
1.8
mi
Celebration Cinema Grand Rapids Woodland
1.6
mi
1750 E Beltline Ave SE
Calvin Ecosystem Preserve & Native Gardens
1.8
mi
Central Michigan University
1.6
mi
University
Calvin University Chapel
2.0
mi
Church
The Open Bible Church
1.9
mi
The Cheese
2.1
mi
Mmps Inc
2.3
mi
Laser Quest
2.4
mi
Maze Craze
2.4
mi
Stanaback Park
2.7
mi
Cascade Christian Church Historical Marker
2.9
mi
Mall
Breton Village Shopping Center
2.8
mi
Dam Overlook
2.9
mi
Rivertown Artists' Guild
2.9
mi
Nearby
Kentwood Towne Center Mall
1400 ft
Restaurants
Ganders Restaurant
2500 ft
4747 28th St SE
The Schmohz Brewing Co
3400 ft
2600 Patterson Ave SE Ste 1
Red Sun Buffet
2600 ft
4176 28th St SE
Applebee's
3200 ft
4955 28th St SE
Osaka Steakhouse
3300 ft
4977 28th St SE
Buddy's Pizza
2900 ft
4061 28th St SE
Reviews and Ratings
Feedback from previous guests about their experience.
50%
liked the hotel and would stay again
clean
convenient
rude staff
weak dining
5.0/10
Guest rating
Rooms
5.0
Location
7.0
Service
5.3
Dining
5.0
Guest reviews
5.0/10
based on 3 reviews
5.6
5.6/10 based on 510 reviews
Ray
United States of America,
December
2023
5.0/10
The hotel had a good location and worked well for our needs. The rooms were clean, but still had remnants of the previous guests. The service was subpar, particularly regarding handling bugs in the room and rude behavior from some staff. The dining options were weak, though the price was high for what was offered. The facilities had some issues, including falling ceilings in areas.
Rooms
6.0
The rooms were very clean but still had trash from previous guests.
Service
5.0
The service was not the best, especially when dealing with bugs in the room and rude staff during breakfast.
Location
7.0
The location worked well for what we needed, but there were some issues around the back of the property.
Dining
5.0
The dining options were very weak with minimal selection and no continental breakfast despite the high nightly cost.
Facilities
5.0
The facilities had some issues, including areas with falling ceilings.
clean
rude staff
Andrew
United States of America,
September
2023
5.0/10
The hotel was not as expected as the rooms were not like the pictures, they were dirty upon check-in, and lacked adequate lighting for reading. However, the location was convenient and easy to access from the interstate highway.
Rooms
5.0
The rooms didn't look anything like the picture and were dirty when I checked in. The lighting was insufficient for reading or being in a well-lit environment.
Service
5.0
The service was disappointing as staff didn't show up to work, mumbled and was hard to understand.
Location
8.0
The location was just right and very easy to access from the interstate highway.
Dining
5.0
The dining options were limited and not as expansive as desired.
Facilities
5.0
The facilities were lacking in variety and quality.
Mike
United States of America,
May
2023
5.4/10
My stay at the hotel was a mixed experience. The rooms were messy, out of towels and water, and so dirty that I felt like leaving. On the bright side, the service was sweet and attentive, going above and beyond to address our concerns. The location was nice but had some issues with towel shortages. The dining experience was disappointing with minimal breakfast options. Despite these drawbacks, the hotel staff tried their best to ensure a great stay.
Rooms
5.0
The rooms were in rough condition, messy, and lacked basic amenities like towels and water. The cleanliness was subpar, almost driving me to check out.
Service
9.0
The service was impressive, with staff showing care and attentiveness towards our concerns even before we voiced them. They truly made an extra effort to make our stay enjoyable.
Location
6.0
The location was decent, but we faced towel shortages multiple times during our short stay. The area seemed nice, but there were some disappointing aspects.
Dining
5.0
The dining options fell short of expectations, offering only a basic continental breakfast with limited selections. It didn't meet our needs, especially before an early flight.
Facilities
5.0
However, the staff did their best to make up for these shortcomings.